There is one Communication Message for Learning Plans. The default Subject, Body and Trigger information is listed below. This may differ than what your System Administrator set up in the root LearnCenter. You have the ability to edit message defaults on a pre-LearnCenter basis. See Editing Communication Messages and Communication Message - Automation for instructions.
Some messages can be configured using triggers and some with multiple action dates. At this time, the Certification Track Communication Message is not configurable.
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If you do not see all of the messages listed below on your LearnCenter page, use the filters to search for Both active and inactive messages. |
| Message Name | Recipient | Subject | Message Body | Before/ Upon/ After | Action Date | Configurable by Time Frame | Description | Trigger Available |
|---|---|---|---|---|---|---|---|---|
| Learning Plan Added User | User | You have been added to the following Learning Plan: [[Learning Plan Name]] | Dear [[User First Name]] [[User Last Name]], You have been added to the following Learning Plan: [[Learning Plan Name]] | Upon | User Added to Learning Plan | No | Sent to Users when they have been added to a Learning Plan either directly or indirectly (eg: as part of a Group or Job Profile). | No |
| Learning Plan After Due Date Reminder | User | [[Learning Plan Name]] is past due | Dear [[User First Name]] [[User Last Name]], [[Learning Plan Name]] was due on [[Learning Plan Due Date]]. Please login to [[LearnCenter Name]] and complete your training. | After | Learning Plans were Due | No | Sent to Users when they have not completed a Learning Plan by the time the due date has passed. Default reminder is sent 3 days after the Learning Plan was due. (Customizable) | Yes |
| Learning Plan After Due Date Supervisor Reminder | Supervisor | [[User First Name]] [[User Last Name]] is overdue in completing [[Learning Plan Name]] | Dear [[Supervisor First Name]] [[Supervisor Last Name]], [[User First Name]] [[User Last Name]] did not complete [[Learning Plan Name]] by [[Learning Plan Due Date]]. | After | Learning Plans were Due | No | Sent to Supervisors to alert them that their Users have not completed a Learning Plan by the time the due date has passed. Default reminder is sent 3 days after the Learning Plan was due. (Customizable) | Yes |
| Learning Plan Before Due Date Reminder | User | [[User First Name]] [[User Last Name]] needs to complete [[Learning Plan Name]] soon | [[User First Name]] [[User Last Name]] needs to complete [[Learning Plan Name]] soon | Before | Learning Plans are Due | No | Sent to Users when they have not completed a Learning Plan by the set reminder date. Default reminder sent 3 days before due date. (Customizable) | Yes |
| Learning Plan Before Due Date Supervisor Reminder | Supervisor | [[User First Name]] [[User Last Name]] needs to complete [[Learning Plan Name]] soon | Dear [[Supervisor First Name]] [[Supervisor Last Name]], [[User First Name]] [[User Last Name]] needs to complete [[Learning Plan Name]] by [[Learning Plan Due Date]]. | Before | Learning Plans are Due | No | Sent to Supervisors to remind them that their Users have not completed a Learning Plan by the set reminder date. Default reminder sent 3 days before due date. (Customizable). | Yes |
| Learning Plan Completion | User | You have completed [[Learning Plan Name]] | Dear [[User First Name]] [[User Last Name]], You have completed the learning plan: [[Learning Plan Name]] | Upon | Learning Plan Completion | No | This message is sent to Users when they complete all required items for a Learning Plan. You can optionally include the completion certificate. | No |
| Learning Plan Completion Certificate | User | Development Plan Completion Certificate | Dear [[User First Name]] [[User Last Name]], You have completed the development plan [[Development Plan Name]] and have obtained the attached certificate. Please view and print the attached certificate for your own records. | Upon | Date Completed | No | Sent to Users when they open the Certificate from the Learning Plan dynamic object and click the "Email" button in the top right corner. NOTE: If this button is not present, you may need to have your LearnCenter configured to display it. Contact Customer Support through My Oracle Support for assistance. | No |
| Learning Plan Contents Changed | User | [[Learning Plan Name]] has been modified | Dear [[User First Name]] [[User Last Name]], The [[Learning Plan Name]] was changed or updated yesterday. Please review the changes below. If you accessed the Learning Plan yesterday you may have already seen these changes. [[Mapped Item Changed Table]] | Upon | Learning Contents Updated | No |
This message is sent to Users when items mapped their Learning Plans have been changed, updated, or removed. *This message is sent nightly and summarizes all changes made in the last 24 hours. **This message is inactive by default. You can activate it if appropriate. |
No |
| Learning Plan Deleted User | User | You have been deleted from the following Learning Plan: [[Learning Plan Name]] | Dear [[User First Name]] [[User Last Name]], You have been deleted from the following Learning Plan: [[Learning Plan Name]] | Upon | Deletion from Learning Plan | No | Sent to Users when they have been deleted from a Learning Plan either directly or indirectly (eg: as part of a group or Job Profile). | No |
| Learning Plan Renewal Prompt | User | [[Learning Plan Name]] is due for renewal | Dear [[User First Name]] [[User Last Name]], [[Learning Plan Name]] is due on [[Learning Plan Due Date]]. Please login to [[LearnCenter Name]] and complete your training. | Upon | The Renwal Promot date you indicated on the Add/Edit Learning Plans Options tab. | Yes, on the Add/Edit Learning Plans Options tab. | This message is sent to Users when the Renewal Prompt date is reached and alerts them that they must renew a Learning Plan. | No |
| Learning Plan User Self Mapping Approved | User | Self-mapping request approved for the [[Learning Plan Name]] | Dear [[Submitter First Name]] [[Submitter Last Name]], Your self-mapping request for the learning plan - [[Learning Plan Name]] has been approved. | Upon | Approval | No | Sent to Users when a designated LearnCenter member approves requests to self-map to Learning Plans. | No |
| Learning Plan User Self Mapping Denied | User | Self-mapping request denied for the [[Learning Plan Name]] | Dear [[Submitter First Name]] [[Submitter Last Name]], Your self-mapping request for the learning plan - [[Learning Plan Name]] has been denied. | Upon | Denial | No | Sent to Users when a designated LearnCenter member denies requests to self-map to Learning Plans. | No |
| Learning Plan User Self Mapping Require Approval | Admin | [[Submitter First Name]] [[Submitter Last Name]] self-mapped to the [[Learning Plan Name]] | Dear [[Recipient First Name]] [[Recipient Last Name]], [[Submitter First Name]] [[Submitter Last Name]] has mapped himself/herself to the learning plan - [[Learning Plan Name]]. Please click the link below to approve or decline this action. [[ApproveDeny Link]] | Upon | User Request | No | Sent to designated LearnCenter members to approve or deny User requests to self-map to Learning Plans. | No |
| Mapped Items Due Soon | User | [[Learning Plan Name]] has items due soon | Dear [[User First Name]] [[User Last Name]], [[Learning Plan Name]] has items due soon. Please review the list below then login to [[LearnCenter Name]] to complete the items. [[Mapped Item Due Table]] | Before | Learning Plan Mapped Items Coming Due Soon | No | Sent to Users when they have not completed Learning Plan items by the set reminder date. Default reminder sent 3 days before due date. (Customizable) | Yes |
| Supervisor Learning Plan Contents Changed | Supervisor | [[Learning Plan Name]] has been modified | Dear [[Supervisor First Name]] [[Supervisor Last Name]], The [[Learning Plan Name]] was changed yesterday. This impacts the following users: [[Supervisor User List]] Please review the changes below. [[Mapped Item Changed Table]] | Upon | Learning Plan Modification | No |
Sent to Supervisors when items mapped their Users' Learning Plans have been changed, updated, or removed. *This message is sent nightly and summarizes all changes made in the last 24 hours. **This message is inactive by default. You can activate it if appropriate. |
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| Supervisor Mapped Items Due Soon | Supervisor | [[User First Name]] [[User Last Name]] has [[Learning Plan Name]] items due soon | Dear [[Supervisor First Name]] [[Supervisor Last Name]], [[User First Name]] [[User Last Name]] has items due soon for [[Learning Plan Name]]. See below for details. [[Mapped Item Due Table]] | Before | Items mapped to Learning Plans are due | No | This message is sent to Supervisors when their Users have not completed Learning Plan items by the set reminder date. Default reminder sent 3 days before due date. (Customizable) | Yes |
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